About the company
Our client is a physical therapy center focused on improving patients' quality of life by using a holistic, whole-body approach to connect their diagnosis with a customized plan of care.
About the company’s culture and values
Customers' well being is their priority and they want to positively impact patients' lives. They also care a lot about their teammates and provide a superb work environment and personal growth for everybody.
As a Customer Care Specialist you will be customer-facing, located at the front desk, and have responsibilities that include greeting customers, answering phones, explaining services, performing insurance verifications, and booking appointments.
Skills needed to succeed in this role:
The ideal candidate will have good general business skills and a genuine interest in serving others.
The successful candidate must be passionate about helping others and possess a kind, patient, and respectful approach to customer care. The most important requirement of this position is the ability to genuinely serve patients on every level, including the ability to enhance patient satisfaction and increase office efficiency.
Hours per week: 20 hours
Hourly rate starts at: $18/hour
Workplace: 100% in person at the office
Location: Round Rock