Business Development Manager

About the company

Our client is a trusted and fast-growing restoration services company, specializing in property restoration for residential and commercial clients. They provide comprehensive services ranging from water, fire, mold and odor mitigation, all while maintaining a commitment to excellence and customer satisfaction.

About the company’s culture and values

They started the company in 2018 with the idea that they wanted to help people get back to normal when unforeseen circumstances arise. They foster a collaborative and dynamic work environment where every team member contributes to the mission of delivering reliable, high-quality services. 

Responsibilities

They are seeking an outgoing and customer service-oriented relationship manager to join their organization and work with our partners. 

In this role, you will be responsible for meeting with partners, educating them about the restoration services company, and guiding them to refer business to the restoration company. This is a field sales role.

• Identify key contacts at potential client companies to establish and foster relationships
• Maintain good relationships with clients so that the business can maximize the value of those relationships
• Participate in one-on-one meetings with clients to explain services to guide their choices
• Understand the problems and challenges of clients and address those needs
• Grow the business by identifying new sales and business development opportunities
• Monitor and assess the activities of our competitors to proactively satisfy and retain our clients
• Provide excellent service to maintain a positive reputation for the business
• Resolve any customer complaints promptly and professionally
• Set revenue targets and develop and execute a strategy to meet them
• On-call weekends for inspections for an extra bonus 

Qualifications:

• Ability to build, foster, and maintain positive professional relationships
• Devotion to high-quality partner service
• Excellent interpersonal communication skills
• Keen analytical and research abilities
• Knowledge of relationship management best practices
• Problem-solving and conflict resolution capabilities
• Willingness to develop an in-depth understanding of the business and related services
• 3+ years of experience in a sales or customer service role
• Outgoing and customer-oriented attitude
• General Construction Experience (preferred)
• Restoration Experience (preferred) 

Experience & Certifications:

• Business development & Sales 4-5 yrs (minimum)
• Construction 1yr (preferred)
• Water Restoration & Mitigation 1yr (preferred)
• IICRC Water certification (preferred) 

Benefits:

• Company virtual phone number and Computer
• Vacation and Paid time off 
• 4 hour workday
• 
  

Job Type: Part-Time, 7:30 am - 11:30 am, Monday - Friday

Salary: $25,000.00 base with opportunity for $25,000-$35,000 additional in commission/bonus

Work Location: North Austin/Round Rock area, in-person